
★★★★★ AeroMexico
+ Laudable customer service
+ Extremely lax carry-on scrutiny
+ No baggage fees (2 carry-on, 1 checked)
+ Meal service includes complimentary Johnny Walker (multiple labels), wine, etc.
+ On time flights, generally
~ Spanish fluency advised, even in US terminals
★★★★☆ Southwest Airlines
+ Excellent customer service
+ No baggage fees (1 carry-on, 2 checked)
- No complimentary meal, let alone booze
★★☆☆☆Taca (S. Am. domestic)
+ Takes off from A, lands in B
- Bumps passengers without notice
- No physical customer-service presence in (at least the) Buenos Aires airport
- Frequent unannounced last-minute gate changes
- Unannounced STOPS in foreign countries (piled onto announced stops)
- No compensation for said bumping
★☆☆☆☆American Airlines
Time-honored status symbol, not an airline
+ Flies A to (almost any) B
- Checked bags: (1) $25 + (2) $35 + (3) $100
- Impersonal personnel
- No seat-request immediately upon taking money for a ticket
- No complementary meal (nor drink-drinks)
- The audacity to sell said meals for $10
- Failure to replenish checkpoint bins during a standardly protracted stint in security
- Borderline totally automated check-in (But what’s the difference? Ref: negative #2)